LiveWatch Review

Cristina By: Cristina | Last updated January 23, 2021

livewatch home security monitoring logo
livewatch home security monitoring products
livewatch home security monitoring products

8.5 / 10

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Our editorial staff evaluates products and services independently, but ReviewFyer may earn money when you click on links. Read our advertising disclosure.

PROS:

  • ASAPer app
  • Highly customizable
  • Very loose contract
  • High quality equipment

CONS:

  • Short equipment warranty
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SUMMARY:

The company offers a wide range of security equipment that will allow you to sleep soundly at night. LiveWatch also offers great deals on all their devices and policies, and are the most affordable on the market. They offer a full year money back guarantee on a one-year contract, which is their strongest selling point and a definite plus with the customers. They have an unparalleled customer service that is both quick and professional. If you need to protect your home and want to customize the system yourself, LiveWatch is the perfect choice for you.

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COMPLETE REVIEW

LiveWatch is a straight up DIY system that everybody will like. They offer great policies and good prices, as well as good warranties and short term contracts. This makes them widely popular, as you can get out of a contract and move onto another system with ease. Despite these great conditions, one possible obstacle might be that the company is strictly DIY, so any maintenance or repairs must be done by you. However, LiveWatch has an excellent customer support department where skilled technicians will guide you over the phone until your problem is resolved. You can also upgrade your system at will by adding new equipment for a more comprehensive system.

Monitoring

The LiveWatch system is entirely cellular. They also have their own control point and they monitor their own equipment – so there’s no outsourcing, which makes things far less complicated for you as a customer. They also offer home automation devices and systems, making them very proficient in that field as well. LiveWatch also has a variety of live streaming options so you can survey your home at all times. You operate the entire system through a control panel that can also serve as a two-way intercom. This comes in very useful when you’ve just arrived home and are having trouble with disabling your alarm. Additionally, you won’t have to worry about overly sensitive motion sensors since LiveWatch sensors are preset to only detect weight over 40 lbs. While some other companies do offer motion sensors, most of them have not been programed with such sensitivity, so in case you have a pet, you might be getting false alarms often.

The cheapest plan costs just under $40, and you get a few sensors for your doors and windows. Of course, you may add new equipment, and LiveWatch has a great selection of the newest home security equipment on the market. This includes cameras (pan and tilt and stationary), break in sensors, movement sensors, and other necessary equipment. The system is completely DIY, and you install everything, and maintain everything, by yourself, although you can contact their stellar customer support. The devices come preset and recalibrated, but - if you know how - you can recalibrate the equipment in any way to suit you.  LifeWatch also features the ASAPer alert system that notifies you just seconds after an alarm in your home has gone off, and if you’re not unable to respond in a timely manner, it dispatches the police to your address.

LiveWatch is probably the most affordable and the most customer-friendly security monitoring service on the market. They offer you a one-year contract on everything, plus a one-year money-back guarantee for anything you purchased from them. This effectively nullifies the contract, as you can almost literally enjoy a single year of free protection. The flip side, though, is that all warranties cover that one year and are not renewed if a new contract is signed, except on the new purchases. This is the shortest warranty of any company on the market so far.

Features:

  • 24/7 Monitoring
  • ASAPer
  • Remote Arm & Disarm
  • Crash&Smash Protection
  • LiveVoice Assist
  • Home Automation
  • Location-based Control
  • Real-time Alerts
  • Smart Image Capture
Pricing

Like we said, this company is well-known for its great offers. The cheapest plan costs just under $40, and you get a few sensors for your doors and windows.

Performance

LiveWatch is a highly customizable, affordable and customer friendly home security system. It offers three packages all in the $35 – $50 range. The company doesn’t have any “early exit” penalties for canceling the service before your contact end-date. The system is fully automated and works on a cellular level to provide complete, unhindered protection.

Help/Support

Email: [email protected]

Phone number: 866-956-2940

Website: www.livewatch.com

Facebook: www.facebook.com/LiveWatch

LiveWatch has one of the most extensive help sections of any home monitoring companies’ we reviewed. The site features a FAQ section with many how to guides and articles concerning the home security in general. You can contact one of LiveWatch’s professional security advisors by live chat, email or phone.

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Our editorial staff evaluates products and services independently, but ReviewFyer may earn money when you click on links. Read our advertising disclosure.

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