SugarSync Review

Kelly By: Kelly | Last updated June 5, 2017

SugarSync online backup logo
SugarSync online backup screenshot
SugarSync online backup screenshot
SugarSync online backup screenshot

9.2 / 10

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Our editorial staff evaluates products and services independently, but ReviewFyer may earn money when you click on links. Read our advertising disclosure.

PROS:

  • Amazing syncing abilities
  • Flexible plans
  • Very easy-to-use mobile and desktop apps

CONS:

  • You can’t sync files larger than 300MB
  • Phone support comes at an extra annual charge
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SUMMARY:

SugarSync prides itself in being one of the best online backup services with an excellent file syncing feature that allows you to connect all your devices and share only what you choose. There are three individual subscription plans ranging from 100-500GB as well as two business plans of 1TB+. If you want a fast and easily accessible online backup service for a sensible monthly cost, SugarSync is a great solution.

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COMPLETE REVIEW

We’ve reviewed many different online backup services and while SugarSync isn’t the best, it fared well enough for us to include it in our line up. It doesn’t offer truly unlimited storage and it could be cheaper, but it does have great features and a desktop app that makes SugarSync one of the easiest backup services we’ve used.

Value for money

SugarSync offers five different plans, three for individual/home use, and two for business purposes. The three home plans come in appropriately sized versions: 100, 250 and 500GB with the medium plan being the most popular. The business plans offer much larger storage areas as well as some premium features like an admin control option that lets you manage user access for groups or teams you make, live phone support and a remote wipe option. The 1TB business plan comes with an option of choosing up to nine users, while the Custom business plan offers coverage for larger teams of 10+ users for a specific storage size you request.

The most popular individual plan allows for up to 250GB of online storage at $9.99/month ($119.88/year). Even though this is much less space than some other services we reviewed, SugarSync offers many great features with all their plans. In addition, you can try out your desired subscription for 30 days before you commit to buy.

Features

SugarSync has one of the easiest file syncing solutions in our review. You can connect multiple device and sync all, or just selected files across all of your devices with great ease. The MySugarSync desktop folder allows you to drag and drop the files you wish to share and they will automatically be synced across all your connected devices. With the file versioning option you can access up to five versions of a specific file which comes in useful if you need to go back a step or two.

One of the best things about SugarSync is the clean and intuitive design of its control panel. You can get anywhere in just a few clicks and all features and actions are clearly marked so there’s no room for confusion. The integrated search bar allows you to look up specific files when you’re uploading in a bulk.

One of the things that sets SugarSync apart from its competition is that it allows for big, bulky file sharing. You can share folders and send invite links to any large social media platform. Since this specific feature offers a gallery window, it makes it perfect for sharing larger volumes of photos or videos with the people you choose.  With the number of clicks each photo/video attracted, you have a clear overview of the popularity of the media you published. You can also share folders and allow other people access to the files you pick.

At any time, you can manually sync the photos from your iPhone or Android device or you can set up an automatic backup so you don’t have to worry about it. The SugarSync mobile app also allows you to sync photos/videos from your phone to any other connected PC.

SugarSync uses the industry standard 256-bit AES encryption to secure your files during transfer as well as while they’re idle on the server. The online data backup service store files on the highly secure Amazon S3 servers and guarantees no unnecessary and unauthorized access to your files. 

Pricing

Price: $119.88

Performance

SugarSync is a good value for money product. It offers flexible plans for anyone’s pocket and it allows for a 30 day trial period. The desktop and mobile apps are intuitive and suitable for novice users. The MySugarSync desktop folder allows you to sync all your devices with specific files. SugarSync uses the industry standard 256-bit AES encryption to secure your files during transfer.

Help/Support

Phone number: Phone support is only available for an additional fee and needs to be enabled in the service’s control panel.

Website: www.sugarsync.com

Facebook: www.facebook.com/SugarSync

You can contact SugarSync support via email for any questions you might have over your newly acquired service. The site offers a sizable knowledgebase you can search, and a FAQ section. Phone support is only available for an additional fee, while business users can enjoy it for free. The SugarSync site also has a community page with many active members where you can exchange experiences and look for solutions.

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Our editorial staff evaluates products and services independently, but ReviewFyer may earn money when you click on links. Read our advertising disclosure.

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